Description
Available CPD Credits:
1
Length:
1 hour
Delivery Method:
Microsoft Teams & Comprehensive PDF Learning Materials.
Learning Objectives:
- Gain a comprehensive understanding of social media platforms and their strategic application in healthcare settings, enhancing practice visibility and patient engagement.
- Develop confidence in managing unofficial social media pages and addressing negative comments constructively to maintain a positive online presence for your practice.
- Master the settings and tools available on social media platforms to ensure privacy, security, and effective content management tailored to healthcare needs.
- Learn how to create and nurture closed patient groups for specific conditions, fostering a supportive community environment.
- Discover strategies to use social media for bolstering Patient Participation Groups (PPGs), facilitating increased patient involvement and feedback.
What You’ll Receive:
- Essential skills in navigating and using social media to benefit your practice and patient community, from basic setup to advanced management techniques.
- Strategies for confidently handling unofficial pages and negative feedback, ensuring your practice’s online reputation remains positive.
- Knowledge on how to use social media tools and settings to enhance patient privacy, security, and engagement.
- Insights into creating closed groups and leveraging social media for patient participation groups, contributing to a more engaged patient community.
- CPD certification upon completion, signifying your proficiency in applying social media strategies effectively within a healthcare context.
Course Requirements:
- Delegates should commit to attending the full Workshop/Course
- Delegates should be able to complete any pre course requisite questionnaire, tasks and/or Action Plans throughout the course as required
- Delegate should have protected time to attend Workshop
Things to think about before you attend training:
- Are you using Social Media already, either in a small or more advanced way?
- Which Social Media platform might you like to use and ask questions about?
- Have you a list of questions pre workshop?
- Do you believe Social Media is a good thing for use in General Practice?
- Do you need convincing that Social Media is a good thing for use in General Practice
- Can you think of any ways that this workshop will improve your patient outcomes
- Would your PPG benefit from being involved in some way?
- Who else needs to attend training from your team?
IT Requirements:
- Online internet access essential to attend course
- Headphones so as to hear presenter clearly and not disturb colleagues
- Delegate should be reasonably IT Confident and be aware/confident of any software used in their everyday role
- Delegate should have access to a Lap Top or Desk Top Computer, printer and any other equipment needed as part of the course requirements
- A quiet workspace away from areas of heavy footfall