Integrating digital solutions is paramount to enhancing patient care, streamlining practice operations, and ensuring compliance with regulatory standards.
As a delivery partner, our Comprehensive Implementation service is designed to support healthcare providers to realise the benefits of their digital solutions; releasing time, increasing spread and adoption of chosen software for ICBs, Federations and PCNs.
Ultimately this reduces unnecessary workload, driving efficiency, reducing operational costs and improving patient outcomes. Redmoor Health partners with system suppliers to embed their solutions and help practices to optimise their processes, at the same time as guiding practice teams and educating patients about new systems and how to access and receive care.
Our procurement support solutions can help PCNs, Federations and ICBs to identify which digital solutions may best suit their organisation’s needs. Developed in 3 phases, we support:
Customisable solution design (optional)
Our service begins with a thorough needs assessment and workflow analysis, ensuring that the software solution is aligned with your organisation’s specific requirements and priorities. We work alongside the system supplier, to build the priorities and requirements of the commissioning organisation into the deployment. This takes the relationship beyond SaaS, to full adoption and spread, delivering consistency of use across PCNs and consistency of experience for providers and end users.
Stakeholder engagement and communication
To ensure that all organisations and people affected by any new digital solutions are aware of plans. Includes:
Technical readiness
Integration
We prioritise interoperability, enabling seamless integration with existing systems and processes. Our implementation ensures:
Compliance and Security
Operational Efficiency
Getting ready for a new system often involves understanding existing workflows and operations before implementation can occur. Letting go of the old and introducing new involves change support and quality improvement capabilities. We can assist to remove waste from your existing processes, identify overlaps across your digital solutions and suggest any potential products.
Comprehensive Training and Support
Many suppliers are committed to training within their contracts, but this could be limited to days early in the implementation journey. Often users cannot appreciate all the various components in a new system and don’t get best value from early training. To ensure a smooth transition and maximum utilisation of the new system, we provide extensive training and ongoing support:
Redmoor Health offer a range of ongoing support programmes as part of our digital and transformation hub service (will insert DThub once we have url)~Imp. This incudes self serve assessments and learning resources, action planning, short sprint projects and ongoing support post implementation Process.
Phase 1: Planning and Assessment
Phase 2: Development and Configuration with supplier
Phase 3: Training and Deployment
Phase 4: Ongoing Support and Optimisation
Clinical system migration guide
Digital Primary Care – The Good Practice Guidelines for GP electronic patient records (GPG v5)
Future NHS: Tech Innovation community
Future NHS: Digital First – how to procure digital systems
Future NHS: Change Management
Change management toolkit Sept 2023
Future NHS: Primary Care Improvement community
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