The Enhanced licence is our annual subscription offer and this will help practices and PCNs to embed the learning as business as usual.

Priced at 10p per patient per annum.

The Enhanced licence is an annual subscription and in addition to the initial free modules, provides a further four new modules each year. You are assisted on your improvement journey by the Redmoor team of specialists, who offer wraparound coaching and support via a range of options. Additional features include ICS/B visibility across practices and PCNs of utilisation and assessment completion.

In addition to the FREE Foundation licence, the Enhanced licence includes:

✅ 12 months access and assistance from the Redmoor Support Centre
✅ Access to future modules released quarterly during 2023 / 2024
✅ Practice based assessments
✅ Implementation plan
✅ Hints and tips
✅ Live and recorded topic-based webinars
✅ Over 150 links to guidance and best practice resources
✅ Action planning features per module
✅ PCN overview of activities and actions
✅ Programme reporting, improvement metrics, audits and review reports
✅ 12 months access and assistance from the Redmoor Support Centre
✅ Live and recorded topic-based webinars and workshops
✅ CPD courses

Forthcoming Events

Digital Journey Planner Sessions:

If you are new to the DJP or would like a whistle-stop tour of the features, why not join one of our introduction sessions to learn how the webtool can help your practice and patients or alternatively, we have regular Q+A sessions where you will meet the friendly Redmoor team who are on hand for any questions and a general chat about the webtool.

Click your preferred session date to register:

DJP Introduction – History of the DJP and its creation, its purpose, and a live demo.

DJP Q+A session – Informal chat about anything DJP related.

Digital Inclusion:

To support General Practice teams and Primary Care Networks understand how to help people to get online and make the best use of digital health services, reducing the likelihood of digital exclusion for all.

Online Consultation:

A complimentary webinar to support the DJP Online Consultation module.  Looking further into how improving processes and training in the team can contribute towards the practice digital maturity.

Use of Social Media in Primary Care:

  • How to deal with unofficial pages
  • How to manage negative comments effectively and get patient messages right
  • Facebook setting configurations
  • Showing different options to manage your pages effectively
  • Some top tips on how to source content
  • Create closed Facebook groups for patients with long term conditions and PPGs

Growing Practice Social Media Pages:

  • Organic growth
  • Paid-for techniques
  • Linking up with websites
  • Get patient messages right

Using Social Media as a Tool for Effective Patient Communications:

  • Examples of good practice posts on social media
  • Craft creative patient messages
  • Get the most out of Redmoor Health's managed social media service
  • Plan practice events into your campaign schedule
  • Look at how Instagram can be used to engage different patients

GP Websites - improving your digital front door:

  • Understand need for accessibility
  • Improve the navigation to the wider NHS
  • Reduce unnecessary repeat enquiries
  • Improve the patient experience
  • Use analytics to help

Smarter use of Messaging systems:

  • Optimise the use of message systems
  • Improved data quality and QOF
  • Use of templates for consistency
  • Educate and signpost to trusted NHS.uk alternatives

Online Registration and Appointments:

  • Improving access and experience for patients
  • New patients vs existing patients
  • ID and verification
  • Appointment configuration and slot naming
  • Clear consistent guidance for patients
  • Online appointments vs Online consultations

Online Records Access:

  • Forthcoming changes to access in NHS App
  • Benefits of online records access for practices and patients
  • Redaction at point of entry
  • Historic access vs prospective access
  • Mitigating risks of harm or data breach
  • Communicating responsible access to patients

Medication and Proxy Access:

  • Improving the medication ordering experience for patients
  • Optimising Electronic prescription service
  • Optimising Electronic dispensing
  • Supporting Care homes with proxy for medication ordering
  • Understanding ‘when to' and 'when not' to use Proxy Access for online records access

CPD (Continued Professional Development) accredited courses:

  • Using Office 365 and Teams
  • Medical Terminology and Body Systems
  • Video Group Clinic Workshop
  • Social Media Workshop
  • Basic Notes Summarising

Testimonials

"I have never seen anything like the tool (DJP), its helped us focus on what we can improve. You don't have to spend hours of time on it - I'm astounded at the recent progress since its early stages, especially the implementation plan." Practice Manager, Cambridge and Peterborough. 

"Once I had completed the modules, I found the Implementation plan very useful and a clear guide to the area's where we were doing well and where we could improve. I felt reassured to read about the things we were getting right, the area's we were doing well with and pleased to find help and support to hand for the area's where we needed to improve. I found it so helpful to be able to talk to someone and go through and be advised on a 1-1 basis of the area's I was unsure about. The help and support I received enabled me to gain an understanding of something I was previously unfamiliar with and once demonstrated and explained meant I could make a couple of quick changes to improve patient communications." Practice Manager. 

"I have found the programme very informative so far, and the tools provided such as journey planner, GP website audit tool, etc… have been extremely useful in benchmarking current digital capabilities and creating plans for improvement. I have also gained more in depth knowledge regarding analytics and how this can be used as an important tool for managing digital services." Digital Champion - NCL.