This visual snapshot highlights your strengths and opportunities for growth across key areas: Communication, Access, Patient Journeys, Workflows, Workforce & Leadership, and Demand & Capacity Management. With these insights, you can set clear priorities and take actionable steps forward.
Discover Your Practice and PCNs Digital & Transformation Maturity with a Free Visual Dashboard
Take our quick 20-minute assessment to access your personalised Digital & Transformation Maturity Dashboard
Why Get Your Digital Maturity Dashboard?
Instant Insights
Quickly see where you stand and where to improve
Actionable Goals
Use the dashboard’s data to shape impactful, achievable goals
PCN-Level Insights
We provide aggregated PCN-wide views, supporting individual and collective transformation
Get Started – Choose Your Path
Sign up for your FREE dashboard
Your All-in-One Platform – The Digital & Transformation Hub
The Digital & Transformation Hub is where practices turn insights into action. Designed for Digital & Transformation Leads, Digital Champions, PCN Managers, and ICB Leads, the Hub offers a structured path for primary care teams to evolve digitally. From assessing and planning to implementing and tracking, the Hub’s resources are tailored to every step of your transformation.
Your Journey Begins with the D&T Maturity Assessment
The D&T Maturity Assessment is the starting point for unlocking the D&T Hub’s full capabilities. After completing the assessment, you’ll access a personalised dashboard and a suite of tools that help your team make data-driven improvements with confidence. Key features:
Tailored for modern roles
Feature-rich functionality for digital champions, PCN managers, DTLs and ICB leads
Project Management
Easily track progress and manage digital and transformation initiatives across team
Extensive Knowledge Base
Comprehensive resources for all your digital & transformation needs
Intelligent Action Planning
Auto-prioritised action plans with impact ratings, focussed in key D&T areas
Streamlines Assessment Process
Quickly identify key areas for improvement with the global assessment
Advanced Reporting
Track digital transformation progress with comprehensive dashboard and reports designed for practices, PCNs and ICBs
How the Digital & Transformation Hub Works
1
Global Self-Assessment
Short 20 min assessment to identify the priority areas. Completed once by the practice
2
In-depth Assessment
Deeper self assessment by priority to identify gaps and improvement opportunities. Completed once by the practice
3
Action Plan
Rated action plan according to impact activities with the ability to assign actions to others
4
Learn
Opportunities to further learn about priority areas using a range of materials including more visual resources
5
Take Action
Implement the actions identified from self assessment and further learning
6
Reflect
Provide summary of action(s) taken and reflect on lessons learnt with the opportunity to set a review date
Accelerate Your Digital & Transformation Journey
The Digital & Transformation Hub brings every tool you need into one place, making it easy for primary care teams to assess, learn, and take action. See how the Hub can be your foundation for data-driven change by watching the explainer video.
Digital & Transformation Themes
The Hub is built around six transformation themes to address the specific needs of primary care:
Communication Foundations
This pillar evaluates how practices communicate with patients through digital channels, ensuring clear, inclusive, and effective engagement. It aligns with the NHS’s commitment to digital inclusion, ensuring that no patient is left behind.
Access
This pillar assesses the ease with which patients interact with services—whether through websites, telephony, care navigation, or self-referral options. It directly supports MGPA's focus on streamlining patient access to ensure a smooth digital experience.
Patient Journeys
Understanding and optimising digital patient journeys is critical. This pillar examines how well practices manage digital interactions like appointment bookings, test result access, repeat prescriptions, and patient record access, helping patients become more active participants in their care.
Workflows & Efficiencies
Digital transformation should make practices more efficient, not more complex. This pillar focuses on improving the use of electronic patient records (EPRs), remote monitoring, and front-office tasks, ensuring that digital tools create a smoother, more productive working environment.
Workforce & Leadership
Transformative change requires strong leadership and a workforce that’s ready for digital evolution. This pillar evaluates how practices prepare their teams through training and how leaders drive transformation, ensuring a supportive environment for digital change.
Demand & Capacity
As the NHS emphasises data-driven planning, this pillar helps practices leverage data to manage patient demand, adjust resources, and predict needs more effectively. It ensures that practices can be more responsive, using data to inform decision-making and improve service delivery.
Start your journey today
The Global Assessments are conducted individually for each practice and are ideally completed by those who can provide insights into the practice’s maturity across different digital and transformation domains. Once completed, we can aggregate results to present a comprehensive overview at the PCN level, supporting an informed view of digital maturity across practices. To get started, fill out the the form below. We will then set up unique registration links for you to complete your self-assessment, and arrange a dedicated call to discuss your maturity levels and guide you with next steps.
